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Shop.SharpUSA.com Refurbished Warranty

Refurbished Product Disclosure

This Product is sold as a refurbished unit and may contain minor cosmetic imperfections that do not affect performance and are not covered by the Limited Warranty. Replacement units provided under this warranty may also be refurbished.

Product Condition

Refurbished products are certified by Sharp’s factory trained technicians. The product has been restored to factory specification working conditions. This item may or may not be in the original packaging.

Warranty Coverage

Sharp Electronics Corporation (“Sharp”) extends this Limited Product Warranty to refurbished microwave ovens (“Product”) sold by Sharp and is provided exclusively to the original purchaser (“Purchaser”). The Product has been inspected, tested, and refurbished by factory trained technicians to meet the original functional performance and safety standards prior to sale.

Sharp warrants that the Product will be free from defects in materials and workmanship under normal household use for a period of 6 Months from the date of delivery. Repair or replacement does not extend this period.

What Is Covered

During the warranty period, Sharp will, at its sole discretion, provide one of the following remedies:

  • Repair the Product through in-home service using new or refurbished parts;

  • Replace the Product with a refurbished unit of equal or comparable value; or

  • Provide a refund of the original purchase price if repair or replacement is not feasible.

This warranty covers functional defects arising under normal household use and conditions. This Limited Warranty applies only in the fifty (50) United States, the District of Columbia, and Puerto Rico.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

What Is Not Covered

This Limited Warranty does not cover:

  • Cosmetic damage, including scratches, dents, or discoloration

  • Damage resulting from misuse, abuse, negligence or improper installation or cleaning

  • Damage caused by power surges or electrical failures, or Acts of God

  • Use of the Product outside normal household applications (e.g., commercial use)

  • Failure to follow operating instructions provided in the user manual (available at Sharpusa.com)

  • Unauthorized repairs or modifications

  • Consumable parts (e.g., light bulbs, filters, turntable components if considered wear items)

  • Service calls on how to use your microwave appliance.

How to Obtain In-Home Warranty Service

To request in-home warranty service, the Purchaser must complete the following steps:

  • Contact Sharp Customer Support at 1-800-BE-SHARP (1-800-237-4277) or visit SharpUSA.com/support;

  • Provide proof of purchase, such as a receipt or order confirmation; and

  • Provide a description of the issue with the Product.

Limitation of Liability

To the maximum extent permitted by law, Sharp shall not be liable for:

  • Incidental or consequential economic or property damages

  • Loss of use, revenue, or profits

  • Food spoilage or property damage resulting from Product failure

The remedies outlined in this warranty are the sole and exclusive remedies available to the Purchaser. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the Purchaser with respect to the Product, and will constitute full satisfaction of all claims, whether based in contract, negligence, strict liability or otherwise. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.

Implied Warranties

Any implied warranties, including merchantability or fitness for a particular purpose, are limited in duration to the length of this Limited Warranty, unless otherwise required by applicable law. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Transferability and Returns

This warranty is non-transferable and applies only to the original purchaser of the Certified Refurbished Product. Product may be returned within 15 days of delivery in the original packaging, however there is a $50 restocking fee required.

Customer Support

Sharp’s Customer Assistance Center representatives provide expert product support and service requirements. Help is available from 8am – 6pm Central Time Monday through Friday and 9am – 2pm Central Time Saturday, Sunday, and Holidays by calling Sharp at 1-800-BE-SHARP (1-800-237-4277).